MJPM Review: Fees, Complaints, Lawsuit, and More

7.3/10 (Expert Score)
Product is rated as #62 in category Dealers
7.3Expert Score
MJPM

With multiple decades of experience, this coin dealer is among the most well-recognized names in Carvallis, Oregon.

Trust
7.2
Fees
7.4
Customer Service
7.1
Reputation
7.6
Pros
  • Over 30 years of expertise
  • Decent product selection
  • Great local reputation
Cons
  • Lacking IRA services
  • Non-palladium products

MJPM: Unique Highlights Overview

Since its founding in 1985, MJPM, a respectable coin dealer with its main office in Corvallis, Oregon, has been a major force in the precious metal market.

Under the direction of its founder and president, Michael Chambers, the business has established a solid reputation by providing a wide variety of collector gold, silver, and platinum goods.

Although MJPM is very good at purchasing and selling jewelry and precious metals, it does not provide its services to Gold IRAs; instead, it focuses only on its core products.

For prospective investors and collectors looking for a reliable partner in the precious metal market, this article offers insightful information on MJPM’s products, client testimonials, and salient features.

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What is the MJPM?

Coin dealer MJPM is situated in Corvallis, Oregon. 425 SW 3rd St, Corvallis, OR 97333 is the address. They can also be reached at 541-753-4337.

The company is a member of the Numismatic Guaranty Corporation and has been in operation since 1985. Additionally, they are a PCGS (Professional Coin Grading Service) authorized dealer. Their store is open Monday through Friday from 10 a.m. to 5 p.m. According to the official US Mint database, the precious metal trader is a reputable seller as of December 2022.

A range of gold, silver, platinum, and palladium items are available to customers of MJPM. In an effort to draw in investors, the company offers daily deals. Their website offers a number of materials to help customers clear up any confusion and familiarize themselves with the fundamentals of investing in precious metals.

In addition to bullion, MJPM offers rare coins and jewelry to its clients. 

logo of MJPM

Who are the People Behind MJPM?

Michael Chambers is the president and creator of MJPM. He has been operating the company since he founded it in 1985.

Michael graduated from Oregon State University with a Bachelor of Science.

Remarkably, the business’s website contains no information about its owners or management.

According to a 2016 study, 94% of consumers favor transparent businesses over opaque ones.

It surprised me, therefore, that MJPM’s website included no information on its leadership. 

Does MJPM Offer IRA Services?

No.

There is no mention of gold IRA or related services on the website of MJPM. The company only focuses on dealing with precious metals and jewelry. 

Moreover, the website doesn’t mention any IRA custodian so it’s clear that they don’t offer any gold IRA to customers. 

While their selection might have a few IRA-eligible products, I recommend investing with a company that specializes in a gold IRA as their services and staff would have expertise in that field as well.

What Products Can You Purchase at MJPM?

In addition to excellent jewelry, MJPM offers a wide range of gold, silver, and platinum items. Additionally, as they are based in Oregon, their precious metals are exempt from sales tax.

Every day, the business offers discounts and deals on specific items. It’s important to note that the business can send goods straight to an IRA custodian or take payments from one.

They haven’t, however, identified any favored custodians

Gold Products: 

product of MJPM

MJPM carries a wide variety of well-known gold coins, such as:

  • The American Gold Eagle
  • Gold Maple Leaf in Canada
  • The American Gold Buffalo
  • Krugerrand, South Africa
  • Gold Panda from China
  • Saint Gaudens, Austrian Gold Philharmonic, $20
  • Gold Coins of the $10 Type

And a lot more.

Along with 100g gold bars, you can also find recycled or scrap gold here. Some products’ costs are listed on the company’s website, but for others, you would have to get in touch with them to find out.

Silver Products: 

MJPM offers a wide range of well-liked silver investments, such as:

  • 90% Silver Quarters, 1 oz Silver Rounds, American Silver Eagle
  • Maple Leaf Peace Silver Dollars in Canada
  • Several others, including Morgan Silver Dollars.

The business also purchases silver cutlery.

product of MJPM

Platinum Goods:

They don’t have many Platinum goods to choose from. Only the following items will be available:

  • The Platinum American Eagle Coin
  • One-ounce Platinum Bar Canadian Maple Leaf Platinum Coin 
product of MJPM

Fine Jewelry: 

The business provides clients with a range of coin pendants, rings, chains, and cuff links. American Eagles, American Buffalo Coins, and several other well-known bullion coins can be found on rope pendants. 

product of MJPM

Rare Coins: 

MJPM offers a respectable assortment of rare coins in addition to bullion and jewelry. Here, you may find US cash, rare coins, and valuable coins. Among the categories are:

  • Half a dollar
  • Dollars from a bust
  • Nickel 5C: Eagle in Flight
  • The Indian cent
  • Ancient Lincoln 1C coins
product of MJPM

MJPM Fees and Pricing:

MJPM does not provide any unique services. Actually, dealing with jewelry and precious metals is the company’s exclusive area of expertise.

There is no information about fees on the company’s website because they don’t provide any particular services.

Furthermore, they display the prices of most of the products on their website. For others, you would need to get in touch with one of their representatives or visit their physical store.

Remember that there are many promotions available at MJPM. By using them, you can increase your profits. Their website has a dedicated Daily Specials page where they post updates on their latest discounts and offers

MJPM Reviews: What Do Customers Say About Them?

Surprisingly, the bullion dealer doesn’t have many reviews online.

However, the few reviews available on this store are quite positive.

Customers praise their excellent service and product selection. Below are a few examples:

I’m sharing a few examples of MJPM reviews below.

They will give you an idea of what to expect from this coin dealer:

MJPM reviews example

In the above review, Curtis says that Micheal had been a very interesting man to talk with. They had an awesome personality and showed great respect. It was nice for him to speak with someone who shared the same thoughts as he did. MJPM had been very helpful, and they recommended that nice small business to everyone.

Here’s another MJPM review praising the shop:

Why aren’t There Many MJPM Complaints?

MJPM (Michael’s Jewelers Precious Metals) addresses customer complaints with a structured approach that emphasizes responsiveness, fairness, and customer satisfaction. Here’s how they typically handle complaints:

  1. Prompt Acknowledgment: MJPM prioritizes acknowledging complaints swiftly to demonstrate to customers that their concerns are being taken seriously. This initial response sets the tone for open communication and reassurance that the issue is being addressed.
  2. Investigation and Dialogue: The company undertakes a thorough investigation into the complaint, often involving direct communication with the customer to ensure a clear understanding of the problem from their perspective. This dialogue helps MJPM grasp the specifics and nuances of the issue, ensuring that the resolution process is informed and appropriate.
  3. Resolution Offering: Based on the investigation’s findings, MJPM offers a resolution aimed at rectifying the issue. The solutions can vary depending on the nature of the complaint but might include refunds, exchanges, repairs, or other compensatory measures. The goal is always to align the resolution with the customer’s needs and expectations.
  4. Follow-Up: After implementing the resolution, MJPM follows up with the customer to ensure that the solution has been satisfactory and that the issue has been resolved to their liking. This follow-up is crucial for maintaining customer trust and relationships.
  5. Feedback Utilization: Feedback received through the complaint resolution process is taken seriously and often used to improve products, services, or processes. This proactive approach to continuous improvement helps prevent future complaints and enhances the overall customer experience.

By handling complaints in this manner, MJPM demonstrates a commitment to customer service and to maintaining a positive business reputation.

Are There Any MJPM Lawsuits?

No, there are no public records or reports of lawsuits against MJPM (Michael’s Jewelers Precious Metals) as of the latest available information. The absence of litigation suggests that the company maintains a strong commitment to customer satisfaction and adheres to ethical business practices.

Can You Trust MJPM? Is MJPM Legit?

Yes.

They are legit.

MJPM (Michael’s Jewelers Precious Metals), established in 1985 in Corvallis, Oregon, has consistently upheld its reputation as a trusted coin dealer, offering a wide variety of gold, silver, and platinum products. Under the guidance of its founder, Michael Chambers, MJPM has carved a niche in the precious metal market by focusing on collector-grade coins and jewelry, steering clear of Gold IRA services to concentrate on their specialty areas.

Over the years, MJPM has become synonymous with integrity and customer focus. This is reflected in their operational practices and their commitment to customer satisfaction, as evidenced by their methodical approach to resolving complaints and their absence of lawsuits. Their dedication to providing a high level of service is mirrored in their transparent communication and fair dealings, which have enabled them to maintain a loyal customer base and a positive business reputation.

Furthermore, MJPM’s daily deals and educational resources on their website demonstrate their effort to engage and educate their customers, making the investment process clear and accessible to all. The store’s commitment to offering a tax advantage on precious metals due to Oregon’s no-sales tax policy further enhances its appeal to collectors and investors alike.

In conclusion, MJPM stands out as a reliable and reputable dealer in the precious metals market. With over three decades of experience, committed leadership, and a clear focus on precious metals and jewelry, MJPM continues to serve its clients with expertise and dedication. Whether you are a seasoned collector or a new investor, MJPM offers a trustworthy and comprehensive service that can meet a wide range of needs in the realm of precious metals and collectible items.

MJPM Review: Fees, Complaints, Lawsuit, and More
MJPM Review: Fees, Complaints, Lawsuit, and More

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