BOLD Precious Metals Review: Fees, Complaints, Lawsuits and More

7.9/10 (Expert Score)
Product is rated as #5 in category Dealers
8Expert Score
BOLD Precious Metals

An impressive company with a decent product catalog. The company also offers gold IRA services to customers allowing to purchase gold and silver using their 401(k).

Trust
8
Fees
8
Customer Service
9
Reputation
6.7
Pros
  • Reputed storage partners
  • Offer gold IRA rollovers
  • Received many positive reviews
Cons
  • Primarily based in the US

Welcome to my review of BOLD Precious Metals, a prominent gold dealer with a lot to offer.

While they are relatively new, BOLD Precious Metals provides its customers with a decent product catalog and services.

But are they worth it?

Can you trust this gold IRA company with your hard-earned savings?

My BOLD Precious Metals review will help you find the answer:

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BOLD Precious Metals Products

For those intrigued by the allure of precious metals, BOLD Precious Metals offers a treasure trove of options catering to both seasoned investors and avid collectors. Whether you are looking to secure your financial future with investment-grade bullion or enrich your collection with unique numismatic pieces, BOLD provides an extensive range of products to meet diverse preferences and investment strategies.

1. Gold Bullion

Gold remains a cornerstone of investment portfolios, symbolizing wealth and stability. At BOLD Precious Metals, customers can choose from a variety of gold coins, bars, and rounds. These range from highly liquid, investment-grade bullion to rare collector coins from world-renowned mints like the U.S. Mint, Royal Canadian Mint, and others.

2. Silver Offerings

Silver products are a popular choice due to their affordability and wide range of uses in industry and jewelry. BOLD offers everything from standard silver bullion coins and bars to special edition and proof coins that appeal to collectors for their aesthetic and collectible value.

3. Platinum and Palladium

For those looking to diversify beyond the traditional, BOLD also deals in platinum and palladium products. Available in coin and bar forms, these metals are prized for their rarity and industrial demand, making them an intriguing option for both holding and potential growth in value.

4. Numismatic and Collectible Coins

Numismatics are particularly drawn to BOLD for its selection of collectible coins that feature historical motifs, commemorative designs, and limited mintage pieces. These coins not only hold precious metal value but also historical significance and aesthetic appeal, which can appreciate over time.

5. Specialty Products

From themed and commemorative issues to limited series releases, BOLD Precious Metals ensures there is always something new for every collector. Specialty products often include innovative designs and unique features that differentiate them from standard bullion offerings.

6. Accessories

To complement their extensive selection of metals, BOLD also provides collectors and investors with necessary accessories such as protective capsules, storage boxes, and elegant display cases to preserve and showcase their investments.

Whether you are a novice hoping to make your first precious metal purchase or a seasoned collector looking for rare and unusual pieces, BOLD Precious Metals stands out as a provider with an expansive catalog that promises quality and authenticity. Their wide range of products ensures that every customer finds something to meet their investment needs and personal tastes.

BOLD Precious Metals Fees and Pricing

In my experience, it’s always best to check the fees of a gold IRA provider before you do business with them.

Spot Prices and Premiums

The base price of precious metals at any dealer, including BOLD, is determined by the spot price, which is the current market price at which a commodity can be bought or sold for immediate delivery. Over this spot price, BOLD, like all dealers, adds a premium. This premium covers the costs of business including procurement, fabrication, distribution, and a small profit margin.

  • Gold, Silver, Platinum, and Palladium: The premiums for these metals vary depending on the type of product (bars, coins, rounds) and the quantity purchased. Typically, products with higher demand and lower supply have higher premiums.

Shipping Fees

Shipping costs are a key consideration when ordering precious metals:

  • Standard Shipping: BOLD Precious Metals may offer flat rate or tiered shipping rates based on the total purchase amount. Some orders might qualify for free shipping depending on the promotional offers or order size.
  • Insurance: Shipping insurance is crucial when sending valuable metals, and it’s often included or offered as an additional option. This protects the buyer’s investment during transit.

Payment Method Fees

The choice of payment method can affect the overall cost:

  • Credit and Debit Cards: These are commonly accepted but may involve higher processing fees. These fees are usually passed on to the customer, making it a more expensive option compared to others.
  • Bank Wires and Electronic Checks: These methods often have lower fees and may also qualify the buyer for additional discounts on the purchase price.

Buyback Fees

If utilizing a buyback service, investors should be aware that the offered price will typically be slightly below the current market spot price. This difference compensates the dealer for the liquidity provided and covers any processing and handling costs involved.

Storage Fees

For those who choose to store their metals with the dealer, BOLD Precious Metals may offer vault storage options. These services come with periodic fees based on the value and quantity of stored metals.

Sales Taxes

Depending on the buyer’s location and local laws, sales taxes may apply to precious metals purchases. BOLD Precious Metals adheres to applicable state and federal laws, which may require collecting sales tax on certain orders.

BOLD Precious Metals strives to make investing in precious metals as straightforward and cost-effective as possible. Understanding the detailed fee structure helps investors make informed decisions. It’s always advisable to review the latest information directly on BOLD’s website or contact their customer service for detailed and personalized information.

Does BOLD Precious Metals Offer Buyback Services?

Many precious metals dealers, including BOLD Precious Metals, often offer a buyback program. A buyback program is a service where the dealer commits to purchasing precious metals back from customers at competitive market rates. This service is particularly beneficial for investors as it provides an exit strategy for liquidating their holdings when they choose to cash out.

How Buyback Programs Typically Work:

  1. Valuation: The precious metals are assessed based on their condition, market demand, and current spot prices of the metal. The buyback price may be slightly below the market rate to cover the dealer’s costs and margins.
  2. Process: Customers typically need to contact the dealer to initiate a buyback. The process may involve verification of the product’s authenticity and condition.
  3. Payment: Once the items are verified and accepted, the dealer will provide payment to the customer. This payment can be made through various methods, such as bank transfer, check, or store credit, depending on the dealer’s policies.
  4. Shipping: Customers usually need to securely ship the items back to the dealer. Some dealers may offer to cover shipping costs or provide insured shipping options to ensure the metals arrive safely.

For specific details regarding whether BOLD Precious Metals offers a buyback program, how it’s structured, and the terms involved, it would be best to consult directly with them or visit their official website. Such programs are a crucial aspect of services offered by precious metals dealers as they enhance the liquidity of investing in physical metals.

Does BOLD Precious Metals offer Gold IRA? How Does It Work?

Yes, BOLD Precious Metals offers options for investing in a gold Individual Retirement Account (IRA), which is a special type of IRA that allows investors to hold precious metals as part of their retirement savings. Investing in a gold IRA can be a strategic way to diversify an investment portfolio and protect against inflation and economic uncertainty.

How a Gold IRA Works at BOLD Precious Metals:

1. Opening a Gold IRA:

  • Choose an IRA Custodian: First, you’ll need to select an IRA custodian who specializes in precious metals. The custodian handles the administrative duties and ensures that your IRA complies with IRS rules and regulations.
  • Set Up an IRA Account: You will open a self-directed IRA account through your chosen custodian. This type of account allows you to make investment decisions on behalf of your retirement fund, including the purchase of eligible precious metals.

2. Funding the IRA:

  • Transfers and Rollovers: You can fund your gold IRA through a transfer of funds from an existing retirement account (like another IRA, 401(k), 403(b), etc.), or you can make a direct contribution to your account.
  • Direct Contributions: These are subject to annual IRA contribution limits set by the IRS.

3. Selecting Eligible Metals:

  • IRA-Eligible Precious Metals: Not all precious metals products qualify for IRA investments. BOLD Precious Metals offers a variety of IRA-eligible gold, silver, platinum, and palladium products that meet the IRS purity and fineness requirements. For gold, the requirement is .995 purity.
  • Choosing Products: You will select from the eligible coins, bars, and rounds that BOLD offers for IRA purposes. The products offered typically include popular items like the American Gold Eagle, Canadian Gold Maple Leaf, and other high-purity bullion products.

4. Purchasing and Storing the Metals:

  • Coordination with Custodian: Your IRA custodian will coordinate with BOLD Precious Metals to purchase the metals on behalf of your IRA.
  • Secure Storage: IRS regulations require that the metals be stored in a secure, IRS-approved depository. Your custodian will arrange for storage in an approved facility to ensure safety and compliance.

5. Managing Your IRA:

  • Ongoing Management: You can manage your IRA by adding more metals over time, realigning your investment choices, or eventually selling metals back when you begin taking distributions or wish to liquidate assets.
  • Distributions: Once you reach retirement age, you can take distributions from your IRA in the form of physical metals or sell the metals and receive cash.

Investing in a gold IRA with BOLD Precious Metals can provide a tangible asset that potentially appreciates over time while offering a hedge against market volatility and inflation. It’s important to consult with financial advisors and your IRA custodian to ensure that a gold IRA aligns with your overall retirement planning strategy.

BOLD Precious Metals Reviews and Ratings

BOLD Precious Metals has established itself as a noteworthy entity in the precious metals market, and its reviews across different platforms paint a multifaceted picture of the company’s customer service, product offerings, and operational efficiency. Here’s a detailed breakdown of their performance on major review sites:

Better Business Bureau (BBB)

BOLD Precious Metals BBB rating and reviews

BOLD Precious Metals is accredited by the BBB, which signifies the company’s commitment to resolve consumer complaints and adhere to ethical business standards.

The company has secured an A+ rating, which is the highest possible mark, reflecting a generally positive perception of business operations and customer interactions.

However, with a customer review score averaging 3.86 out of 5 stars based on 42 reviews, there is a range of both satisfaction and dissatisfaction expressed by customers. Issues cited in negative reviews often include problems with product shipping and customer service responsiveness.

Trustpilot

BOLD Precious Metals reviews on Trustpilot

Trustpilot shows a more favorable customer sentiment with a rating of 3.9 out of 5 stars from 11 reviews. This indicates a generally positive response with highlights on efficient shipping and reliable customer service. Positive reviews on Trustpilot commend BOLD for its promptness and expertise, suggesting that many customers have had satisfactory experiences when dealing with the company.

Google Reviews

On Google, BOLD Precious Metals enjoys a rating of 4.0 stars from 55 reviews, aligning with the positive feedback seen on Trustpilot. Reviews on Google emphasize the professionalism of the staff and the quality of the customer service. Customers appreciate the knowledgeable assistance they receive, which enhances their confidence in purchasing and investing through BOLD Precious Metals.

SiteJabber

Contrasting sharply with other platforms, SiteJabber presents a less favorable view with a very low rating, based on a limited number of reviews. This single review detailed significant issues such as inventory shortages and delays in shipping, which had a notably negative impact on the customer’s experience. This suggests that while many customers have had positive interactions, there are exceptions where BOLD did not meet expectations.

General Sentiment and Considerations

While BOLD Precious Metals generally receives commendations for customer service and expertise, the mixed reviews highlight specific areas for potential improvement, particularly in managing shipping times and inventory notifications. Prospective customers should consider both the positive insights and the criticisms reported, which might reflect on issues like responsiveness and order fulfillment inconsistencies. Such a spectrum of experiences indicates that while BOLD performs well in many areas, like any company, it has areas where it could potentially enhance its operations and customer satisfaction levels.

These detailed observations should help potential investors and customers gauge the reliability and service quality of BOLD Precious Metals more effectively, balancing their expectations based on the varied customer experiences reported across these platforms.

Examples of BOLD Precious Metals Reviews

In this section, I’m sharing a few examples of their customers’ reviews.

They will give you an idea of what their clients are saying about them online:

The coin looked great, just as it was shown on the site. One major downside was not because of them, but the *. It had been sent requiring a signature. Tracking provided a 4-hour window in the middle of the day. He stayed all day waiting for the doorbell, but it did not happen. At 6:30, he acted on a hunch. He checked the mailbox and there it was! Once more, no blame was assigned to BOLD. Everything had turned out great.

BOLD Precious Metals review

Here’s another review of the company praising their pricing and services.

BOLD Precious Metals complaint

The website was very clear and concise. The selection had been fairly extensive. The prices were fair and leaned more towards the competitive end compared to other online bullion dealers.
They were certainly not the expensive dealer.

The shipping was in the slow to moderate range. It took 16 days from placement to delivery.

In their opinion, when the funds had been confirmed, the order should have been shipped off the next day or two at the latest.

Overall, it had been a good experience, and they decided to continue doing business with BOLD.

Are There Any Lawsuits Against BOLD Precious Metals?

No.

As of writing this review, there are no lawsuits against this gold IRA company.

This is certainly a major positive sign.

However, you should always check the legal history of a gold IRA provider before conducting business with them.

Below are some tips on how to find out if a gold IRA company is legit or not:

Tip #1: Check Their Regulatory Compliance and Accreditation

Check for proper licensing and registration with relevant financial regulatory bodies such as the Securities and Exchange Commission (SEC) or Financial Industry Regulatory Authority (FINRA).

Verify the company’s accreditation with industry organizations like the Professional Coin Grading Service (PCGS) or the Numismatic Guaranty Corporation (NGC).

It will help you check how credible they are.

Tip #2: Look into The Company’s Background

  1. Research the company’s history, including years in business and any name changes.
  2. Examine the Better Business Bureau (BBB) rating and accreditation status.
  3. Review customer feedback on reputable third-party review sites like Trustpilot or Consumer Affairs.

Tip #3: Does the Company Offer Good Resources?

  1. Assess the clarity of information provided about fees, storage options, and buyback policies.
  2. Evaluate the quality and depth of educational resources offered to investors.
  3. Verify that the company provides clear information about IRS regulations regarding precious metals IRAs.

Tip #4: What are Their Product Offerings and Pricing?

  1. Ensure the company offers IRS-approved precious metals for IRA investments.
  2. Compare pricing with other reputable dealers to ensure competitiveness.
  3. Be wary of companies pushing numismatic or collectible coins over bullion for IRA investments.

Tip #5: Confirm the Storage and Custodian Partnerships

Verify that the company works with IRS-approved custodians and secure storage facilities. According to IRS’ regulations, you cannot store your gold IRA’s precious metals at your home.

You’ll need a certified third-party storage provider.

Check the company’s storage and custodian partner to ensure you’re working with a reliable firm. Moreover, ensure they offer segregated storage options for your precious metals.

Segregated storage means your owned precious metals products will be stored separately from other investors’ possessions. Similarly, non-segregated storage means your products will be stored along with others.

Keep in mind that storage providers charge extra for segregated storage.

Some popular custodians include Equity Trust and Goldstar Trust.

Red Flags to Watch For in Gold IRA Companies

  1. Promises of guaranteed returns or claims of “secret” investment strategies.
  2. Pressure to act immediately or make large investments without proper consideration.
  3. Lack of physical address or unclear company ownership structure.
  4. Unwillingness to provide detailed information about fees or policies in writing.

By thoroughly evaluating these aspects, investors can make an informed decision about the legitimacy and reliability of a gold IRA company. It’s crucial to conduct due diligence and, if necessary, consult with a financial advisor before making any investment decisions.

BOLD Precious Metals Review: Conclusion

Overall, I think BOLD Precious Metals is a good company.

They have received plenty of positive reviews online.

Furthermore, the company has not faced any legal trouble and enjoys a spotless reputation in the market.

However, if you’re interested in opening a gold IRA, I recommend browsing the market further.

There are many gold IRA dealers available for you.

On the other hand, let me know what you think of BOLD Precious Metals? Do you think they are legit?

Share your thoughts in the comments!

FAQs on BOLD Precious Metals:

Here are some frequently asked questions (FAQs) specifically about reviews and customer experiences with BOLD Precious Metals, based on common inquiries seen on review platforms:

How reliable are the reviews for BOLD Precious Metals?

Customer reviews for BOLD Precious Metals across platforms like Trustpilot, BBB, and Google Reviews are varied, with many positive comments praising their customer service and efficiency. However, some reviews highlight issues with shipping and communication. Reviews should be considered as part of a broader assessment of the company.

Are there any frequent complaints mentioned in the reviews?

No. There aren’t many complaints against BOLD Precious Metals. However, common complaints in the reviews often relate to shipping delays and inventory availability. Some customers have expressed dissatisfaction with the response time from customer service following their queries or concerns about orders.

What are the positives noted in BOLD Precious Metals’ reviews?

Many reviews positively note the competitive pricing, quality of the precious metals, and the professionalism of the customer service team. Satisfied customers often mention quick shipping and the ease of the transaction process.

How does BOLD Precious Metals handle negative reviews?

BOLD Precious Metals actively responds to negative reviews on platforms like BBB and Trustpilot, often providing explanations and solutions, which indicates their commitment to customer satisfaction and service improvement.

Are reviews for BOLD Precious Metals verified?

On platforms like Trustpilot and BBB, reviews can be submitted by verified buyers, adding an extra layer of credibility to the feedback. Potential customers can check if a review is from a verified purchase, providing assurance that the feedback is based on actual experiences.

Can I modify or cancel my order?

Yes, BOLD Precious Metals allows modifications or cancellations of orders, but it’s best to contact their customer service quickly because once an order is processed and shipped, it may no longer be cancelled or modified.

Do you have a return policy?

BOLD Precious Metals offers returns on certain products, but specific terms and conditions apply, such as time limits and the state of the product upon return. You should review their return policy or contact customer service for detailed information.

What products do you recommend for new investors?

BOLD Precious Metals provides recommendations based on current market trends and the personal investment goals of customers. New investors are often guided to start with widely recognized bullion products that maintain liquidity and are easy to trade.

Do you buy precious metals from customers?

Yes, BOLD Precious Metals buys back precious metals from customers. The process typically involves providing details about the products you wish to sell, agreeing on a price, and securely shipping your items to them for inspection.

How do I know your products are real?

BOLD Precious Metals guarantees the authenticity of their products. They source from reputable mints and suppliers and provide detailed specifications and certifications for their items.

Do you report my purchases to the government?

BOLD Precious Metals complies with all applicable laws and regulations regarding reporting. Transactions that meet certain thresholds may be reported in accordance with IRS guidelines.

Is my financial and personal information secure?

BOLD Precious Metals ensures the security of personal and financial information using advanced security technologies and adheres to strict privacy policies to protect customer data.

For further details, you can visit their FAQ page or contact their customer support directly through their website. This will provide you with the most accurate and up-to-date information.

BOLD Precious Metals Review: Fees, Complaints, Lawsuits and More
BOLD Precious Metals Review: Fees, Complaints, Lawsuits and More

Ryan Paulson
Ryan Paulson

Ryan Paulson is the chief editor at GoldIRA.Directory. Ryan is an expert in early retirement, gold, precious metals & 401k optimization. He has been reviewing and auditing precious metals companies for more than 10 years.

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