Rocky Mountain Coin Review: Fees, Complaints, Lawsuit, and More

7.4/10 (Expert Score)
Product is rated as #49 in category Dealers
7.4Expert Score
Rocky Mountain Coin

They are among the best dealers for numismatists and have garnered a positive reputation as well.

Trust
6.6
Fees
7.3
Customer Service
8
Reputation
7.8
Pros
  • Over 45 years of expertise
  • Good rare coin selection
  • Positive reputation
Cons
  • No IRA services

Rocky Mountain Coin Exchange: Unique Highlights Overview

Rocky Mountain Coin is a precious metal dealer based in Colorado. They have two locations: one in Greenwood Village and one in Denver. The company has been in the industry for 45+ years and has an A+ rating on BBB. They sell collectible goods in addition to gold, silver, platinum, and palladium bullion.

In Colorado and want to purchase or sell palladium, platinum, silver, or gold? Denver-based Rocky Mountain Coin (RMC) could be a wise choice.

With over four decades of experience in the industry, RMC has earned a reputation as one of the largest bullion dealers in the state.

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Led by founder Klaus J. Degler, a seasoned numismatist and respected figure in the coin community, RMC boasts an impressive selection of precious metals and collectibles.

But before you dive into the world of numismatics and investments, let’s take a closer look at what Rocky Mountain Coin has to offer, from its product offerings to customer reviews and more.

What is the Rocky Mountain Coin Exchange?

Denver, Colorado is home to Rocky Mountain Coin, a gold dealer. Denver, Colorado 80209, 538 S Broadway is their address. Similarly, 303-777-4653 is their phone number.

The company’s primary business is the purchase and sale of gold and silver in various forms, such as coins, bars, and collectible goods. Nevertheless, the business has not collaborated with any custodians and makes no mention of IRA services.

Additionally, the business offers its clients collectible US cash. They have two sites and have been in the business since 1976.

They can be reached at 303-768-8042. Their Greenwood Village facility is located at 9625 E Arapahoe Rd. Ste C, Greenwood Village, CO 80112. 

Who are the People Behind Rocky Mountain Coin Exchange?

Klaus J. Degler is the president and founder of Rocky Mountain Coin. He has chaired several well-known coin shows and served as President of the Colorado Professional Numismatic Association.

As the firm’s manager and owner, Mr. Degler has over 40 years of experience. He has served as a consultant and appraiser for numerous state and federal agencies, banks, law firms, and private citizens.

These include the Internal Revenue Service, the General Services Administration, and the Colorado Museum of Natural History.

The fact that Mr. Degler has been a member of the Professional Numismatists Guild for over 30 years is another noteworthy aspect. PNG has fewer than 1000 members and has highly stringent selection standards.

Does Rocky Mountain Coin Exchange Offer IRA Services?

No, IRA products are not Rocky Mountain Coin’s area of expertise.

Although their selection includes several IRA-eligible products, you might also encounter numerous non-IRA products. Adding ineligible products to your gold IRA can result in severe penalties, according to IRS rules.

Also, RMC doesn’t mention any preferred custodians on its website indicating they don’t have such partnerships. 

What Products Can You Purchase at Rocky Mountain Coin Exchange?

The organization offers a remarkable assortment of precious metals. American Eagles, Canadian Maple Leafs, American Buffaloes, and other well-known bullion coins and bars can be found here.

Here is a more thorough rundown of their product line:

Gold Products: 

product of Rocky Mountain Coin

RMC offers a respectable assortment of gold bars and coins. Among the noteworthy gold coins that are available here are:

  • Francs of Swiss Gold
  • The Gold Philharmonic of Austria
  • Gold Centenario in Mexico
  • German Gold Sovereign British Gold Marks
  • Maple Leaf Canadian Gold Saint-Gaudens Gold Eagle

In a similar vein, 1 oz Gold Bars from different companies are available here.

product of Rocky Mountain Coin

Silver Products:

Their selection of silver products is just as impressive as their collection of gold coins and bars. They include:

  • Canadian Silver Maple Leaf
  • American Silver Eagle
  • Peace Silver Dollar
  • Kennedy Silver Half Dollar
  • US 90% Silver Coins

And a few more.

They also have a large range of art coins, including 16 Proof Gold and Silver coins from the 1996 US Olympics in Atlanta.

Likewise, 1 oz, 10 oz, and 100 oz weighted silver bars are available here.

product of Rocky Mountain Coin

Platinum Products: 

RMC offers customers a variety of platinum coins and bars, such as:

Platinum Maple Leaf in Canada

Isle of Man Platinum Noble American Platinum Eagle Australian Platinum Platypus 

product of Rocky Mountain Coin

Palladium Products:

The following items are part of their palladium collection:

The American Palladium Eagle

Collectible and uncommon palladium coins

Their lack of pricing information on their website is a major flaw in their product selection. For most investors, this might make price comparison challenging.

You would need to speak with their representatives directly to find out the costs of any coins or goods. Another Colorado-based gold dealer, Colorado Gold, is transparent about its prices on its website.

Therefore, it was unexpected that RMC’s website had no pricing information.

product of Rocky Mountain Coin

Other Products:

Apart from bullion and rare coins, RMC offers customers many collectibles and supplies. 

Rocky Mountain Coin Exchange Fees and Pricing:

Rocky Mountain Coin doesn’t offer any IRA services so there is no fee-related information present on their website as well.

The business’s only activity is buying and selling precious metals from its clients. There is no chance of any third-party fees because they haven’t partnered with any custodians either. 

What Do Rocky Mountain Coin Exchange Reviews Say?

Rocky Mountain Coin has 13 reviews and 4.4-star ratings on Trustpilot.

#1. been a client for more than four years. The best coin store I’m aware of. Great inventory, reasonable costs, and above all amazing employees. Every piece on the exhibit is arranged neatly and suitable for all kinds of collectors. Finally, this business thrives on honesty and integrity. That is the reason I continue to buy from you. Strongly recommended!

review 1 of Rocky Mountain Coin

#2. Bernie, who was very kind and personable, offered to remove the tarnish from my existing silver bars that had begun to tarnish. He also took the time to teach me everything there is to know about precious metals. I called and visited RMC today. When you need his services, I strongly advise you to give him a call.

review 2 of Rocky Mountain Coin

#3. The greatest spot to purchase bullion in Denver! They consistently offer the most affordable prices for both gold and silver. Since 1997, I have been a client.

review of Rocky Mountain Coin

Why aren’t There Many Rocky Mountain Coin Exchange Complaints?

Rocky Mountain Coin Exchange addresses customer complaints with a proactive and customer-centric approach, ensuring that each issue is resolved promptly and effectively. Upon receiving a complaint, the company swiftly acknowledges the issue, demonstrating its commitment to customer satisfaction. A detailed investigation follows, where customer service representatives communicate directly with the customer to understand the specific problem and gather all relevant details. 

This direct engagement helps identify the root cause and facilitates a tailored solution, which could include refunds, exchanges, repairs, or other forms of compensation depending on the nature of the complaint. Once a resolution is offered and implemented, Rocky Mountain Coin Exchange makes a point to follow up with the customer to ensure the solution has met their expectations and to solidify their satisfaction. 

This follow-up is crucial in maintaining trust and loyalty. Additionally, the company takes insights gained from the complaint resolution process to refine its services and prevent future issues, reflecting its dedication to continuous improvement and high service standards. This thorough and empathetic handling of complaints underscores Rocky Mountain Coin Exchange’s dedication to its customers and enhances its reputation as a reliable and responsive business in the coin exchange market.

Are There Any Rocky Mountain Coin Exchange Lawsuits?

As per the most recent data, no public records or lawsuits against Rocky Mountain Coin Exchange exist. This lack of lawsuits most certainly shows the company’s dedication to moral business conduct, openness, and client happiness. 

Rocky Mountain Coin Exchange seems to give direct customer complaint and dispute resolution top priority, therefore preventing escalation to legal actions. A lawful and complaint-free record is greatly aided by their attitude to customer service and upholding of a reputable name in the field.

Can You Trust Rocky Mountain Coin Exchange? Is Rocky Mountain Coin Exchange Legit?

Yes, 

They are reputable gold dealers with vast experience.

Before working with a precious metals company, do your research.

Here are some tips to ensure a gold IRA company’s legality:

Tip #1: Check Their Regulatory Compliance and Accreditation

Check for proper licensing and registration with relevant financial regulatory bodies such as the Securities and Exchange Commission (SEC) or Financial Industry Regulatory Authority (FINRA).

Verify the company’s accreditation with industry organizations like the Professional Coin Grading Service (PCGS) or the Numismatic Guaranty Corporation (NGC).

It will help you check how credible they are.

Tip #2: Look into The Company’s Background

  1. Research the company’s history, including years in business and any name changes.
  2. Examine the Better Business Bureau (BBB) rating and accreditation status.
  3. Review customer feedback on reputable third-party review sites like Trustpilot or Consumer Affairs.

Tip #3: Does the Company Offer Good Resources?

  1. Assess the clarity of information provided about fees, storage options, and buyback policies.
  2. Evaluate the quality and depth of educational resources offered to investors.
  3. Verify that the company provides clear information about IRS regulations regarding precious metals IRAs.

Tip #4: What are Their Product Offerings and Pricing?

  1. Ensure the company offers IRS-approved precious metals for IRA investments.
  2. Compare pricing with other reputable dealers to ensure competitiveness.
  3. Be wary of companies pushing numismatic or collectible coins over bullion for IRA investments.

Tip #5: Confirm the Storage and Custodian Partnerships

Verify that the company works with IRS-approved custodians and secure storage facilities. According to IRS’ regulations, you cannot store your gold IRA’s precious metals at your home.

You’ll need a certified third-party storage provider.

Check the company’s storage and custodian partner to ensure you’re working with a reliable firm. Moreover, ensure they offer segregated storage options for your precious metals.

Segregated storage means your owned precious metals products will be stored separately from other investors’ possessions. Similarly, non-segregated storage means your products will be stored along with others.

Keep in mind that storage providers charge extra for segregated storage.

Some popular custodians include Equity Trust and Goldstar Trust.

Red Flags to Watch For in Gold IRA Companies

  1. Promises of guaranteed returns or claims of “secret” investment strategies.
  2. Pressure to act immediately or make large investments without proper consideration.
  3. Lack of physical address or unclear company ownership structure.
  4. Unwillingness to provide detailed information about fees or policies in writing.

By thoroughly evaluating these aspects, investors can make an informed decision about the legitimacy and reliability of a gold IRA company. It’s crucial to conduct due diligence and, if necessary, consult with a financial advisor before making any investment decisions.

Rocky Mountain Coin Exchange Review Summary:

Rocky Mountain Coin Exchange has solidified its position as a prominent precious metals dealer in Colorado, offering an extensive range of collectible and investment-grade products. With over 45 years of experience and a reputable standing in the industry, highlighted by an A+ rating from the BBB, the company has consistently demonstrated its commitment to quality and customer satisfaction.

Under the leadership of Klaus J. Degler, Rocky Mountain Coin has cultivated a trusted environment for both novice and seasoned collectors and investors. The company does not just trade in common bullion products; it also offers a diverse array of rare coins and collectibles, enriching the collecting experience and providing numerous investment opportunities.

The absence of IRA services indicates a specialized focus on direct sales of precious metals and collectibles rather than retirement planning. While this might limit options for those looking to include precious metals in their retirement portfolios, it allows Rocky Mountain Coin to excel in its area of expertise providing high-quality collectibles and bullion to enthusiasts and investors.

Overall, the combination of extensive product offerings, knowledgeable leadership, and dedicated customer service makes Rocky Mountain Coin a reliable and reputable choice for purchasing precious metals and collectibles. Their proactive approach in resolving customer complaints and maintaining transparency further enhances their credibility and trustworthiness in the market. Whether you are a seasoned collector or a casual buyer, Rocky Mountain Coin offers a robust selection and insightful expertise to assist you in making informed purchasing decisions.

Rocky Mountain Coin Review: Fees, Complaints, Lawsuit, and More
Rocky Mountain Coin Review: Fees, Complaints, Lawsuit, and More

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