Dillon Gage Gold Review: Fees, Complaints, Products, and More

7.2/10 (Expert Score)
Product is rated as #69 in category Dealers
7.2Expert Score
Dillon Gage Gold

This gold IRA provider has reputed custodians and storage partners to ensure their clients can easily open a precious metals IRA.

Trust
7
Fees
7.5
Customer Service
7.3
Reputation
7
Pros
  • Industry expertise for 40+ years
  • Excellent info and resources
  • Large product selection
Cons
  • The webpage lacks fee information

Dillon Gage Gold: Unique Highlights Overview

Established in 1976, Dillon Gage is a well-regarded precious metals investment firm based in the United States. The company offers an extensive selection of precious metals, including gold, silver, platinum, and palladium, catering to both bullion and numismatic enthusiasts. Dillon Gage ensures the security of these assets through its partnership with International Depository Services, which provides safe storage facilities in Delaware and Maryland.

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In addition to its broad inventory, Dillon Gage enhances its services by collaborating with trusted IRA custodians, such as Equity Trust Company, New Direction Trust Company, GoldStar Trust, and CamaPlan. This collaboration facilitates the inclusion of precious metals in diversified retirement portfolios, offering customers a comprehensive investment approach.

Dillon Gage also operates its own precious metals refinery, which allows the company to directly manage the purity and quality of its products, ensuring that investors receive the highest standard of precious metal products. This integration of services positions Dillon Gage as a full-service provider in the precious metals market, appealing to a wide range of investors seeking reliable and professional investment opportunities.

What is the Dillon Gage Gold?

Dillon Gage, a prominent precious metals trading company, is headquartered in Addison, Texas at 15301 N. Dallas Parkway, Suite 200. Established in 1976, the company has grown to serve a diverse clientele, including individual collectors and institutional buyers, with a broad spectrum of precious metals products like gold, silver, platinum, and palladium. Their offerings cater to both IRA investments and non-IRA collectible markets, making them a versatile choice in the industry.

Contactable at 800-375-4243, Dillon Gage is not only known for its comprehensive product catalog but also for its innovative approach to the trading of physical precious metals. This is epitomized by their development of FizTrade, an online trading platform that allows dealers to manage trades, customer orders, and logistics directly from their mobile devices, enhancing the efficiency of operations.

In addition to its trading services, Dillon Gage operates a refinery in Dallas, Texas, which provides additional services like converting scrap precious metals into cash and removing stones from jewelry, thereby adding value for its customers. This suite of services underscores Dillon Gage’s commitment to providing comprehensive solutions in the precious metals market.

logo of Dillon Gage Gold

Who are the People Behind Dillon Gage Gold?

Dillon Gage, a prominent player in the precious metals market, opts not to share detailed information about its leadership team on its website. This lack of transparency regarding the executives may leave some customers seeking more openness, as knowledge about the leadership is often seen as a sign of a company’s credibility and trustworthiness. 

Customers often value transparency about who is leading the company as it can impact their confidence and trust in the business’s operations and governance. Enhancing visibility into the company’s leadership could potentially improve customer relations and corporate trust, marking a significant area for Dillon Gage to consider improving.

Does Dillon Gage Gold Offer IRA Services?

Dillon Gage IRA services are primarily geared toward dealers, institutions, and corporate investors rather than individual investors, according to their website. This specialization means they do not offer IRA services directly to individual customers. Instead, Dillon Gage supports companies in offering IRA services to their clients by partnering with several notable IRA custodians. 

These partners include CamaPlan, GoldStar Trust, New Direction Trust Company, and Equity Trust Company. If individual investors are interested in using their IRA funds to invest in precious metals, it is advisable to seek a firm with experience in assisting individual clients to meet their specific investment objectives, as Dillon Gage’s offerings might not align with the needs of personal investors seeking direct services.

What Products Can You Purchase at Dillon Gage Gold?

Although they do not serve individual investors, they offer a wide range of gold, silver, platinum, palladium, and copper goods.

Their product lineup is more detailed here:

Items made with gold

Their product line includes popular IRA-eligible and non-IRA coins:

Although their services are not available for individual investors, they do provide their clients with a vast selection of gold, silver, platinum, palladium, and copper products. 

Here is a more detailed overview of their product selection:

Gold Products:

Their product selection includes many popular IRA-eligible names as well as non-IRA coins:

  • American Gold Eagle
  • Austrian Gold Philharmonic
  • American Gold Buffalo
  • Canadian Gold Maple Leaf
  • Chinese Gold Panda
  • British Gold Sovereign
  • Gold Black Bull of Clarence
  • Gold Britannia

Some of their gold coins are old Mexican Pesos and Russian Rubles.

gold product of Dillon Gage Gold

Silver Products:

Their silver collection is just as impressive as their gold catalog. Some of the prominent names of this selection are:

  • Canadian Silver Maple Leaf
  • American Silver Eagle
  • Austrian Silver Philharmonic
  • 2018 Lunar Privy
  • Silver RCM Predator Series Coins
  • 30th Anniversary Silver Maple Leaf
  • Silver Valiant
  • Silver Unicorn of Scotland
silver product of Dillon Gage Gold

Platinum Products:

The precious metals firm offers a vast selection of platinum bullion and numismatics to customers:

  • Platinum Britannia
  • Canadian Platinum Maple Leaf
  • Austrian Platinum Philharmonic
  • American Platinum Eagle
  • Kookaburra Platinum 2022
  • Platinum Kangaroo
  • Queen’s Beast – Platinum Falcon
  • Red Dragon of Wales – Platinum
platinum product of Dillon Gage Gold

Palladium Products:

They offer the following palladium bullion to customers:

  • Palladium Bars
  • American Palladium Eagle
  • Canadian Palladium Maple Leaf
palladium product of Dillon Gage Gold

Dillon Gage Bracelet:

An iconic product is the “Dillon Gage Bracelet”. The company claims it is a portable wealth store.

The 24-karat gold bracelet has a lifetime ‘renewal’ warranty. For its lifetime, the company will reshape and refinish the product to restore its beauty.

Hammered or smooth, it comes in tamper-evident packaging for security.

bracelet product of Dillon Gage Gold

Dillon Gage Gold Fees and Pricing:

The B2B service provider Dillon Gage serves dealers and institutions, not individual investors, and does not offer direct IRA services. Independent precious metals investors, a large market segment, are limited by this business approach. The company’s website doesn’t disclose its storage or trading fees, which may bother potential clients seeking financial transparency.

Prospective clients or investors must contact Dillon Gage directly to learn about its fees. This step is needed to get accurate information about their trading and storage costs, which may be difficult for internet users. This lack of quick transparency may hinder individual investors who seek clear upfront data before dealing with a service provider.

What Do Dillon Gage Gold Reviews Say?

#1. Corporate must claim this Yelp page, respond to reviews, add a firm website URL, etc.

I like Dillon Gage, but it needs to manage its Yelp account.

review 1 of Dillon Gage Gold

Why aren’t There Many Dillon Gage Gold Complaints?

Dillon Gage, a reputable company in the precious metals industry, handles customer complaints through a structured approach designed to ensure effective resolution and maintain customer satisfaction. When a complaint is received, Dillon Gage’s initial step is to acknowledge the issue promptly. This acknowledgment is crucial as it reassures the customer that their concern is being taken seriously and will be addressed swiftly.

Following the acknowledgment, Dillon Gage undertakes a thorough investigation into the complaint. This process involves reviewing all relevant transaction details, communication exchanges, and any other pertinent information to understand the specifics of the issue fully. Such a detailed investigation helps ensure that the resolution offered is fair and addresses the root causes of the complaint.

Based on the findings from the investigation, Dillon Gage proposes a resolution to the customer. The resolution could take various forms, such as refunds, product exchanges, or other compensatory measures, depending on the nature of the complaint. They ensure that the solution not only aligns with the company’s policies but also meets the customer’s expectations and resolves the issue to their satisfaction.

Throughout the complaint resolution process, Dillon Gage maintains clear and open communication with the customer. They provide updates about the status of the complaint and explain the steps being taken to resolve it. This transparency is vital for building trust and demonstrates the company’s commitment to resolving issues effectively.

Finally, after implementing the resolution, Dillon Gage follows up with the customer to ensure that the issue has been resolved to their satisfaction. This follow-up is a critical part of their process, as it helps confirm that the customer is content with the outcome and that the solution has effectively addressed their concerns.

Through this methodical and customer-focused approach, Dillon Gage aims to turn potentially negative experiences into positive ones, reinforcing their commitment to excellent customer service and ensuring that all clients feel valued and respected. This structured resolution process not only helps maintain their reputation but also encourages customer loyalty and trust in their business practices.

Are There Any Dillon Gage Gold Lawsuits?

There are no widely reported lawsuits involving Dillon Gage Gold that suggest a pattern of legal issues or significant disputes. Dillon Gage, a notable entity in the precious metals industry since 1976, appears to maintain a solid legal and compliance standing. This absence of legal disputes may be attributed to the company’s strong emphasis on business ethics, customer service, and regulatory compliance.

Their approach to business likely includes thorough customer grievance resolutions and transparent operations, which help mitigate potential conflicts that could lead to legal challenges. Additionally, Dillon Gage’s long-standing reputation and its affiliations with various industry-leading custodians for IRA services further suggest a commitment to upholding high standards in all aspects of their operations.

The lack of significant legal issues allows the company to focus on its core services, including trading, storage, and refinery of precious metals, providing a reliable and trustworthy platform for its B2B and institutional clients. As always, investors and customers are advised to perform their due diligence and consider all aspects of a company’s service offerings and reputation when making investment decisions.

Can You Trust Dillon Gage Gold? Is Dillon Gage Gold Legit?

Yes, 

They are reputable gold dealers with vast experience.

Before working with a precious metals company, do your research.

Here are some tips to ensure a gold IRA company‘s legality:

Tip #1: Check Their Regulatory Compliance and Accreditation

Check for proper licensing and registration with relevant financial regulatory bodies such as the Securities and Exchange Commission (SEC) or Financial Industry Regulatory Authority (FINRA).

Verify the company’s accreditation with industry organizations like the Professional Coin Grading Service (PCGS) or the Numismatic Guaranty Corporation (NGC).

It will help you check how credible they are.

Tip #2: Look into The Company’s Background

  1. Research the company’s history, including years in business and any name changes.
  2. Examine the Better Business Bureau (BBB) rating and accreditation status.
  3. Review customer feedback on reputable third-party review sites like Trustpilot or Consumer Affairs.

Tip #3: Does the Company Offer Good Resources?

  1. Assess the clarity of information provided about fees, storage options, and buyback policies.
  2. Evaluate the quality and depth of educational resources offered to investors.
  3. Verify that the company provides clear information about IRS regulations regarding precious metals IRAs.

Tip #4: What are Their Product Offerings and Pricing?

  1. Ensure the company offers IRS-approved precious metals for IRA investments.
  2. Compare pricing with other reputable dealers to ensure competitiveness.
  3. Be wary of companies pushing numismatic or collectible coins over bullion for IRA investments.

Tip #5: Confirm the Storage and Custodian Partnerships

Verify that the company works with IRS-approved custodians and secure storage facilities. According to IRS’ regulations, you cannot store your gold IRA’s precious metals at your home.

You’ll need a certified third-party storage provider.

Check the company’s storage and custodian partner to ensure you’re working with a reliable firm. Moreover, ensure they offer segregated storage options for your precious metals.

Segregated storage means your owned precious metals products will be stored separately from other investors’ possessions. Similarly, non-segregated storage means your products will be stored along with others.

Keep in mind that storage providers charge extra for segregated storage.

Some popular custodians include Equity Trust and Goldstar Trust.

Red Flags to Watch For in Gold IRA Companies

  1. Promises of guaranteed returns or claims of “secret” investment strategies.
  2. Pressure to act immediately or make large investments without proper consideration.
  3. Lack of physical address or unclear company ownership structure.
  4. Unwillingness to provide detailed information about fees or policies in writing.

By thoroughly evaluating these aspects, investors can make an informed decision about the legitimacy and reliability of a gold IRA company. It’s crucial to conduct due diligence and, if necessary, consult with a financial advisor before making any investment decisions.

Dillon Gage Gold Review Summary:

Dillon Gage, a seasoned player in the precious metals industry since 1976, presents a comprehensive suite of services and products for a diversified clientele, ranging from individual investors to institutional buyers. Headquartered in Addison, Texas, the company specializes in a vast array of precious metals, including gold, silver, platinum, and palladium, which are offered both as bullion and numismatic collectibles. Their offerings ensure a broad market appeal, catering to the investment needs and preferences of various customers.

Moreover, Dillon Gage enhances the security of investments through its partnership with International Depository Services, providing reliable storage solutions in Delaware and Maryland. This aspect of their service is crucial for investors concerned with the safekeeping of their assets.

Partnering with reputable IRA custodians like Equity Trust Company, New Direction Trust Company, GoldStar Trust, and CamaPlan, Dillon Gage aids in the incorporation of precious metals into diversified retirement portfolios, making it a significant player in the IRA market.

Despite these strengths, the company’s lack of transparency regarding its leadership team might be seen as a drawback by those who value openness about the management’s identity and credentials. Enhancing visibility in this area could further bolster investor confidence and align with the industry’s best practices for corporate governance and customer engagement.

In summary, Dillon Gage stands out for its robust service offerings, innovative technology, and a strong commitment to customer service, all of which solidify its position as a formidable entity in the precious metals market.

Dillon Gage Gold Review: Fees, Complaints, Products, and More
Dillon Gage Gold Review: Fees, Complaints, Products, and More

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