Coins Plus Review: Fees, Complaints, Products, and More

7.8/10 (Expert Score)
Product is rated as #8 in category Dealers
7.8Expert Score
Coins Plus

They are suitable for large volume buyers of bullion products and have an amazing selection to offer.

Trust
7.8
Fees
7.4
Customer Service
7.9
Reputation
8
Pros
  • Expert leadership
  • Great product selection
  • Large variety available
Cons
  • No gold IRA services
  • Mixed reviews

Coins Plus: Unique Highlights Overview

Coins Plus, located in Spokane, Washington, is a well-known precious metals dealer specializing in high-volume transactions of gold, silver, platinum, and palladium. With a reputation for integrity and professionalism, Coins Plus is a trusted resource for both buying and selling a variety of valuable items. In addition to handling bullion and precious metals, the company also purchases scrap gold, jewelry, paper currency, and other valuable metal products from customers.

With over a decade in the industry, Coins Plus has become a prominent name in the precious metals market in the Greater Northwest. Their leadership team brings extensive expertise in finance, providing customers with informed, reliable service whether they are looking to buy, sell, or trade. This experience enables Coins Plus to offer competitive pricing and detailed market insights, benefiting both new and experienced investors.

The company’s comprehensive services cover a range of needs, from acquiring numismatic coins and certified collectibles to handling everyday bullion transactions. Coins Plus has earned recognition for its ability to accommodate large transactions, making it an ideal choice for clients with substantial quantities of metals or rare items to trade.

This emphasis on high-volume transactions and financial expertise has allowed Coins Plus to build a solid reputation for fair pricing, transparent transactions, and quality service. For anyone looking to buy or sell precious metals, scrap gold, rare coins, or paper money, Coins Plus provides a trustworthy and knowledgeable team dedicated to helping customers make the most of their investments.

What is the Coins Plus?

Coins Plus, located at 3201 N Division St A, Spokane, Washington, is a renowned precious metals dealer recognized for its expertise in buying and selling large volumes of precious metals and rare coins. Serving the Greater Northwest for over a decade, Coins Plus has established itself as one of the most respected brokerages in the region, specializing in gold, silver, platinum, and palladium products.

The company operates out of a notable Spokane building, celebrated as one of the finest rare coin and precious metals establishments worldwide. This impressive facility adds to Coins Plus’s reputation for quality and integrity, providing a welcoming space for clients interested in valuable metals and rare collectibles.

Coins Plus offers a wide range of services, including buying and selling rare coins, currency, bullion, jewelry, scrap gold, and certified products from PCGS and NGC. One of their unique strengths is their ability to handle high-volume purchases, making them a top choice for clients looking to sell substantial quantities of precious metals.

In addition to bullion and scrap metals, Coins Plus has one of the largest selections of numismatic coins in the Western United States, catering to both collectors and investors. Though they feature only a fraction of their inventory online, clients are encouraged to explore their vast selection in person or contact their team for specific items.

With their extensive experience, dedication to transparent service, and specialized knowledge, Coins Plus has become a trusted resource for those seeking to buy or sell precious metals and rare coins. For inquiries, customers can reach them at 509-444-0044 to learn more about their offerings or arrange a visit to their Spokane location.

logo of Coins Plus

Who are the People Behind Coins Plus?

President Kevin Wolter runs Coins Plus. His Bachelor of Science in Mathematics and Statistics is complemented by 10 years of executive banking and finance expertise.

He worked for Fortune 100 banks and was a financial counselor.

Still more.

Advanced Coin Grading & Counterfeit Detection are among the American Numismatic Association qualifications held by Coins Plus, Inc.

The company’s “About Us” page says they’ve handled several hundred million dollars in coins.

Some numismatic organizations they belong to or are authorized dealers for are:

  • Industry Council of Tangible Assets
  • Numismatic Guaranty Corporation
  • Professional Coin Grading Service
  • Certified Coin Exchange
  • American Numismatic Association

Does Coins Plus Offer IRA Services?

Coins Plus, a prominent precious metals dealer based in Spokane, Washington, primarily focuses on buying and selling gold, silver, platinum, and palladium products, as well as rare coins, currency, and jewelry. However, as of their current offerings, Coins Plus does not provide specialized IRA (Individual Retirement Account) services. Their expertise lies in retail transactions and high-volume purchases of precious metals, making them a top choice for customers seeking to buy or sell valuables directly but not for setting up or managing a precious metals IRA.

Precious metals IRAs are increasingly popular for investors seeking to diversify their retirement portfolios with tangible assets like gold and silver. These accounts require specific handling and compliance with IRS regulations, including IRS-approved custodians and storage facilities, which Coins Plus does not currently provide. While Coins Plus offers a broad selection of precious metals that may be eligible for IRA inclusion, they do not facilitate the setup, management, or storage required for IRA investments.

For those interested in precious metals IRAs, working with a firm that specializes in IRA services is essential. Such companies often have partnerships with custodians and storage providers to ensure compliance with IRS standards and can assist clients with the intricate details of structuring an IRA.

Although Coins Plus does not handle IRA services, it remains a trusted source for investors looking to acquire IRA-eligible metals directly. Customers can purchase metals from Coins Plus and coordinate separately with an IRA-focused firm to incorporate these assets into a retirement account. For clients interested in direct transactions without IRA setup, Coins Plus offers reliable service, extensive industry knowledge, and a broad inventory of precious metals, making them a valuable resource in the precious metals market.

What Products Can You Purchase at Coins Plus?

Coins Plus features an industry-leading product catalog. All popular coins and bars, including American Eagles and Maple Leafs, are here.

Their inventory is more detailed here:

Gold Products:

You will find a large selection of gold bullion products here. Some of the notable products include:

  • American Gold Eagle
  • Canadian Gold Maple Leaf
  • Austrian Gold Philharmonic
  • American Gold Buffalo
  • Chinese Gold Panda
gold product of Coins Plus

Silver Products:

Popular silver bullion at Coins Plus include:

  • American Silver Eagle
  • Silver 1 oz Rounds
  • Mexican Silver Antique Coins
  • Silver Half Dollars
  • 100 oz and 10 oz Silver Bars
silver product of Coins Plus

Platinum & Palladium Products:

Their product selection has several platinum and palladium offerings:

  • Canadian Platinum Maple Leaf
  • American Platinum Eagle
  • Australian Platinum Koala
  • Platinum Isle of Man Nobles
productof Coins Plus

Rare Coins and Currency:

Certainly, Coins Plus has one of the largest inventories in WA. They offer various rare and numismatic products to consumers. Some notable highlights are:

  • Lincoln Cents
  • Buffalo Nickels
  • Shield and Liberty Nickels
  • US Copper Half Cents & Orange Cents
  • Walking Liberty Half Dollars
  • Washington Quarters
  • Roosevelt Dimes
rare coin of Coins Plus

Your gold IRA cannot include numismatics. The IRS considers them art, therefore adding them to your IRA can result in significant fines.

Coins Plus Fees and Pricing:

Coins Plus doesn’t offer IRAs. However, they offer secure depository services.

The company installed 100 tons of tool-resistant composite concrete covered in 1-inch hardened steel plates. Additionally, their repository features heat, motion, and seismic detectors and 24/7 video surveillance.

Pricing chart for depository services:

Here’s a breakdown of charges for different safe deposit box dimensions over varying periods:

  • 3” X 5” X 22”
    • 1 Year: $60
    • 3 Years: $169
    • 5 Years: $264
  • 5” X 5” X 22”
    • 1 Year: $94
    • 3 Years: $264
    • 5 Years: $413
  • 3” X 10” X 22”
    • 1 Year: $106
    • 3 Years: $297
    • 5 Years: $462
  • 5” X 10” X 22”
    • 1 Year: $165
    • 3 Years: $462
    • 5 Years: $715
  • 10” X 10” X 22”
    • 1 Year: $308
    • 3 Years: $858
    • 5 Years: $1320
  • 10” X 15” X 22”
    • 1 Year: $429
    • 3 Years: $1188
    • 5 Years: $1815

The company doesn’t charge extras.

What Do Coins Plus Reviews Say?

#1. I love coming here. Everyone is nice and informed, and it’s lovely. I love that they’re honest.

Love their jewelry and coin selection!

I highly suggest these.

review 1 of Coins Plus

#2. Found this fantastic shop. Family-owned, remarkable understanding of metals, coins, and other goods.

We love our buy. The owner, daughter, Burmese poodles and Chris helped us. We’re coming back.

review 2 of Coins Plus

#3. Select purchases were good.

Polite throughout the procedure

review 3 of Coins Plus

Why aren’t There Many Coins Plus Complaints?

Coins Plus places a high priority on customer satisfaction and has a structured approach to resolving customer complaints efficiently and fairly. Their commitment to maintaining trust and transparency with clients is reflected in their complaint resolution process, designed to address concerns promptly and professionally.

1. Prompt Acknowledgment of Complaints

When a customer raises a complaint, Coins Plus responds quickly to acknowledge the issue. This immediate response is crucial, as it reassures the customer that their concern is being taken seriously and sets a positive, cooperative tone for the resolution process.

2. Detailed Investigation and Review

Once the complaint is received, Coins Plus conducts a thorough investigation. This involves reviewing all relevant transaction details, such as appraisals, pricing, and any prior communications with the customer. By examining these specifics carefully, Coins Plus aims to understand the root cause of the issue and assess whether their service fell short of customer expectations.

3. Open Communication with the Customer

Throughout the complaint resolution process, Coins Plus maintains open and transparent communication with the customer. They provide regular updates, clarify any misunderstandings, and address any additional questions the customer may have. This transparency helps build trust and ensures that the customer feels informed and involved.

4. Offering a Fair Resolution

Based on the investigation, Coins Plus works to offer a fair resolution that addresses the customer’s concerns directly. This could include adjustments, refunds, or other compensatory measures tailored to the situation. Coins Plus strives to ensure that each resolution aligns with its commitment to fairness and integrity.

5. Continuous Improvement

After resolving a complaint, Coins Plus uses customer feedback to improve its services. By identifying patterns in complaints, the company can make adjustments to prevent similar issues in the future, enhancing its overall customer experience.

Through this comprehensive approach, Coins Plus reinforces its dedication to excellent customer service, ensuring that each client feels valued and respected.

Are There Any Coins Plus Lawsuits?

As of the latest available information, there are no notable lawsuits involving Coins Plus that have been widely reported in public records or major news outlets. Coins Plus, a reputable precious metals dealer based in Spokane, Washington, has established a strong reputation for integrity and transparent business practices, which likely contributes to the absence of significant legal disputes.

Coins Plus operates in a highly regulated industry, particularly in transactions involving gold, silver, and other precious metals. The company’s commitment to ethical business practices and compliance with industry standards helps minimize the risk of conflicts that could lead to legal action. By emphasizing fair pricing, transparent valuations, and clear communication, Coins Plus fosters trust with its clients, which in turn reduces the likelihood of misunderstandings that could result in litigation.

Moreover, Coins Plus maintains a structured complaint resolution process, aiming to address and resolve customer concerns promptly and professionally. Their approach includes acknowledging complaints immediately, conducting thorough investigations, and maintaining open lines of communication with customers throughout the process. This proactive stance helps ensure that any issues are addressed before they escalate, providing a satisfactory outcome for customers and mitigating the need for legal recourse.

In cases where disputes cannot be resolved through direct communication, Coins Plus may refer the matter to binding arbitration, as is common practice in the industry. Arbitration offers a fair, cost-effective alternative to lawsuits and enables both parties to reach a mutually agreeable solution without the complexities of court proceedings.

Thus, the absence of significant lawsuits involving Coins Plus can be attributed to the company’s dedication to ethical practices, transparency, and a strong focus on customer satisfaction. These principles, along with a robust complaint resolution process, reinforce Coins Plus’s reputation as a trustworthy and reliable precious metals dealer.

Can You Trust Coins Plus? Is Coins Plus Legit?

Yes, 

They are reputable gold dealers with vast experience.

Before working with a precious metals company, do your research.

Here are some tips to ensure a gold IRA company’s legality:

Tip #1: Check Their Regulatory Compliance and Accreditation

Check for proper licensing and registration with relevant financial regulatory bodies such as the Securities and Exchange Commission (SEC) or Financial Industry Regulatory Authority (FINRA).

Verify the company’s accreditation with industry organizations like the Professional Coin Grading Service (PCGS) or the Numismatic Guaranty Corporation (NGC).

It will help you check how credible they are.

Tip #2: Look into The Company’s Background

  1. Research the company’s history, including years in business and any name changes.
  2. Examine the Better Business Bureau (BBB) rating and accreditation status.
  3. Review customer feedback on reputable third-party review sites like Trustpilot or Consumer Affairs.

Tip #3: Does the Company Offer Good Resources?

  1. Assess the clarity of information provided about fees, storage options, and buyback policies.
  2. Evaluate the quality and depth of educational resources offered to investors.
  3. Verify that the company provides clear information about IRS regulations regarding precious metals IRAs.

Tip #4: What are Their Product Offerings and Pricing?

  1. Ensure the company offers IRS-approved precious metals for IRA investments.
  2. Compare pricing with other reputable dealers to ensure competitiveness.
  3. Be wary of companies pushing numismatic or collectible coins over bullion for IRA investments.

Tip #5: Confirm the Storage and Custodian Partnerships

Verify that the company works with IRS-approved custodians and secure storage facilities. According to IRS’ regulations, you cannot store your gold IRA’s precious metals at your home.

You’ll need a certified third-party storage provider.

Check the company’s storage and custodian partner to ensure you’re working with a reliable firm. Moreover, ensure they offer segregated storage options for your precious metals.

Segregated storage means your owned precious metals products will be stored separately from other investors’ possessions. Similarly, non-segregated storage means your products will be stored along with others.

Keep in mind that storage providers charge extra for segregated storage.

Some popular custodians include Equity Trust and Goldstar Trust.

Red Flags to Watch For in Gold IRA Companies

  1. Promises of guaranteed returns or claims of “secret” investment strategies.
  2. Pressure to act immediately or make large investments without proper consideration.
  3. Lack of physical address or unclear company ownership structure.
  4. Unwillingness to provide detailed information about fees or policies in writing.

By thoroughly evaluating these aspects, investors can make an informed decision about the legitimacy and reliability of a gold IRA company. It’s crucial to conduct due diligence and, if necessary, consult with a financial advisor before making any investment decisions.

Coins Plus Review Summary:

In conclusion, Coins Plus has solidified its position as a trusted precious metals dealer in Spokane, Washington, offering a wide range of services to meet the needs of both casual sellers and serious investors. Known for handling high volumes of gold, silver, platinum, and palladium, the company also accommodates various other items such as scrap gold, rare coins, currency, and certified collectibles, establishing itself as a one-stop shop for precious metals and rare valuables.

With over a decade of experience and leadership expertise in finance, Coins Plus provides reliable, informed service characterized by competitive pricing, transparency, and a deep understanding of market dynamics. Their well-regarded Spokane location, celebrated for its architectural design, serves as an ideal environment for clients seeking a high-quality and secure transaction experience.

Coins Plus’s commitment to customer satisfaction is evident in its structured complaint resolution process and proactive approach to addressing any issues. This dedication to service quality, combined with their ability to manage high-volume transactions, has earned them a strong reputation for fairness and integrity.

For individuals in the Greater Northwest looking to buy or sell precious metals, Coins Plus offers a knowledgeable team, a diverse product range, and a commitment to excellence, making it a trusted partner in the precious metals industry.

Coins Plus Review: Fees, Complaints, Products, and More
Coins Plus Review: Fees, Complaints, Products, and More

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