Austin Rare Coins Review: Fees, Complaints, Products, and More

7.3/10 (Expert Score)
Product is rated as #61 in category Dealers
7.4Expert Score
Austin Rare Coins

They are among the most respected coin dealers in Texas thanks to their credible leadership and impressive product selection.

Trust
7.2
Fees
7
Customer Service
7.7
Reputation
7.5
Pros
  • Educational Resources
  • Positive Customer Feedback
  • Diverse Product Range
Cons
  • Limited Online Reviews

Austin Rare Coins: Unique Highlights Overview

Austin, Texas is home to the precious metals dealer Austin Rare Coins and Bullion. They have been in business since 1989 and offer palladium, platinum, silver, and gold items to their clients. The business offers a wealth of free educational resources to its customers.

We’ll examine Austin Rare Coins and Bullion, a well-known precious metals dealer in Austin, Texas, in detail in this post.

Since its founding in 1989, this business has established a solid reputation for producing premium gold, silver, and platinum coins and bars.

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We’ll look at their selection of products, pricing policy, and client testimonials to provide insightful information to anyone thinking about investing in precious metals with Austin Rare Coins and Bullion. 

What are the Austin Rare Coins?

Austin, Texas is home to the precious metals dealer Austin Rare Coins and Bullion. 13809 Research Blvd #405, Austin, TX 78750 is the address. Similarly, 512-231-1601 is their phone number.

Austin Rare Coins and Bullion, one of Texas’s most reputable bullion dealers, was established in 1989. The company’s collection of gold, silver, and platinum bars and coins is quite remarkable.

In order to provide custodial services and assist customers in setting up precious metals IRAs, they have teamed with New Direction IRA.

The business also possesses a sizable collection of rare, vintage, and pre-1933 coins. On its website, the business offers customers many learning resources that include how-to instructions.  

logo of Austin Rare Coins

Who are the People Behind Austin Rare Coins?

Austin Rare Coins and Bullion, known for its focus on precious metals services, opts for a distinct approach regarding the visibility of its leadership team. The company does not publicize any specific details about its management personnel. This lack of disclosure might raise eyebrows; however, it is consistent with the company’s strong commitment to client privacy and data security.

Despite the absence of detailed information about its leaders, Austin Rare Coins and Bullion ensures a high level of transparency in its financial transactions and product offerings. The company prioritizes the confidentiality of customer data, aiming to protect personal information while still delivering quality service and maintaining trust. This approach underlines the firm’s dedication to safeguarding its clients’ interests and ensuring the security of their investments.

The company’s decision not to disclose leadership details does not seem to undermine its reputation. Instead, Austin Rare Coins and Bullion is praised for its integrity and the quality of its services. Investors looking to engage with the company can thus feel assured about the security measures in place, even if they do not know much about the individuals at the helm.

Overall, while the anonymity of the leadership might be unusual in an industry where executive credibility often plays a crucial role in building client trust, Austin Rare Coins and Bullion demonstrates that it is possible to maintain a reputable business focused on client security and high-quality service without extensive public profiling of its leadership.

Does Austin Rare Coins Offer IRA Services?

Austin Rare Coins does offer IRA services, specializing in the inclusion of precious metals within individual retirement accounts. This service caters to investors looking to diversify their retirement portfolios beyond traditional stocks and bonds, providing a tangible asset option that historically holds its value well against inflation and economic uncertainty.

Investing in precious metals through an IRA with Austin Rare Coins allows clients to include gold, silver, platinum, and palladium in their retirement planning. These metals are popular choices for IRAs due to their enduring value and stability compared to paper assets. Austin Rare Coins partners with several IRA custodians, enabling a seamless integration of precious metals into self-directed IRAs, adhering to IRS regulations concerning purity standards and storage requirements.

The company offers a range of IRA-eligible products, including bullion coins and bars that meet the specific fineness requirements set by the IRS. This ensures that investments are compliant and qualify for IRA benefits, such as tax-deferred or tax-free growth, depending on the type of IRA used.

Austin Rare Coins also provides detailed guidance on how to set up a precious metals IRA. This includes selecting the right type of metal, choosing an IRA custodian, and understanding the funding process, whether it’s through a transfer, rollover, or contribution. Their team assists with each step, aiming to make the setup as straightforward and efficient as possible.

Furthermore, the company emphasizes secure storage solutions for the precious metals within IRAs, using IRS-approved depositories. This ensures that clients’ investments are safely stored and fully insured, providing peace of mind alongside the investment benefits.

Overall, Austin Rare Coins’ IRA services are designed to offer investors a secure way to include precious metals in their retirement savings, combining the security of tangible assets with the tax advantages of IRA structures.

What Products Can You Purchase at Austin Rare Coins?

The gold, silver, and platinum items in Austin Rare Coins and Bullion’s collection are outstanding. They do, however, have a large selection of rare and collectible coins that you are unable to include in your precious metals IRA.

Rare coins are regarded by the IRS as collectibles, much like artwork. You risk severe penalties if you include them in your precious metals IRA.

Therefore, use caution when making purchases here. 

Gold IRA Products:

Here, you will find all of the popular IRA-eligible gold products including: 

  • American Gold Buffalo
  • Canadian Gold Maple Leaf
  • American Gold Eagle
  • Austrian Philharmonic Gold Coin

In a similar vein, there are a number of gold bars and rounds that qualify for your precious metals IRA here.

The business emphasizes that every gold bar it sells to clients has been approved or certified by the appropriate regulatory bodies, including ISO 9000, LBMA, COMEX, and others. 

gold product of Austin Rare Coins

Silver IRA Products:

Their collection of silver IRA products is impressive as well. They have nearly all of the most popular silver IRA coins:

  • Canadian Maple Leaf Silver Coin
  • America the Beautiful Silver Coin 
  • American Eagle Silver Coin
  • Austrian Philharmonic Silver Coin
  • Australian Silver Coins

They provide a range of sizes of silver bars and rounds in addition to their assortment of gold items.

silver product of Austin Rare Coins

Platinum and Palladium IRA Products:

Their platinum collection includes:

  • American Eagle Platinum Coins
  • Canadian Maple Leaf Platinum Coins
  • American Eagle Proof Platinum Coins
platinum product of Austin Rare Coins

Platinum bars, too.

Palladium bars and Canadian Maple Leaf palladium coins are also available for purchase. 

Non-IRA Products:

Austin Rare Coins and Bullion has an amazing collection of non-IRA products. They offer pre-1933 gold, ancient coins, and rare coins to customers. 

Some of the notable products present in this selection are: 

  • Morgan Silver Dollars
  • Mexican 8 Reale
  • Gold Liberty Coins

And a lot more.

Despite the collection’s attractiveness, several of their non-IRA and IRA-eligible products were tagged as “Out of Stock.” 

Austin Rare Coins Fees and Pricing:

Austin Rare Coins partners with New Direction IRA as their custodial partner for precious metals IRAs, although they have switched custodians in the past. The fees associated with managing a precious metals IRA with Austin Rare Coins depend significantly on the custodian and the storage provider.

To start an IRA with New Direction IRA, there is a $50 application fee. Each transaction incurs a $40 fee. For the annual maintenance of the IRA, New Direction IRA charges $75 for accounts under $100,000, and $125 for those valued at or above $100,000.

Currently, Austin Rare Coins does not disclose specific details about its storage provider, making it challenging for investors to determine the exact storage fees involved. This lack of transparency regarding storage fees can be a concern for potential investors who prefer to have a clear understanding of all associated costs before committing to an investment.

This approach emphasizes the importance of considering all potential fees and partner details when setting up a precious metals IRA, as these factors can significantly impact the overall cost and management of the investment.

Here’s how the fee structure for setting up and maintaining an IRA with Austin Rare Coins and Bullion is organized:

  • Initial Setup Fee: A one-time fee of $50 is charged when opening a new IRA account.
  • Transaction Fee: Each transaction within the IRA incurs a fee of $40.
  • Annual Maintenance Fee: The fee structure for annual maintenance varies based on the account balance. For accounts with balances below $100,000, the annual fee is $75. For accounts with balances of $100,000 or above, the fee increases to $125.

This fee schedule ensures that all costs associated with the management and operation of the IRA are covered, providing clarity for investors as they plan their retirement investments.

What Do Austin Rare Coins Reviews Say?

Yelp reports that plenty of reviews have been placed. 

#1. A fantastic company that offers reasonable prices on high-quality precious metals. The Silver Morgans were excellent, and Eric was a pleasure to work with. Regards

review 1 of Austin Rare Coins

#2. In my capacity as an estate executor, I brought several gold coins to ARCI. Ryan Denby impressed me with his professionalism and depth of expertise. He clearly had a lot of experience, and even as a novice, he thoroughly explained to me the rationale behind each coin’s value. I am unable to endorse him or his company more highly. Anyone who wants to purchase or sell gold and receive fair treatment at his excellent firm should definitely check him out. If I needed repeat business, I would go to him.

review 2 of Austin Rare Coins

#3. After reading Halstead’s evaluation, I feel compelled to revise mine. I should clarify that my rating of five stars was determined by my experience rather than by my friendship with Ryan. I apologize if Halstead’s experience was unpleasant, but I can attest that they have bullion on hand and are accessible.

It seems that his issue stemmed from his perception that ARCI functioned more like a pawn store. No, they don’t. It’s a far more luxurious experience. If the order is large enough, you may occasionally have to wait for the merchandise. Every hour, their inventory is updated. They have a ton of rare coins that would take a trip across the world to find. I’m not sure why someone would need to receive the product sooner than they deliver it, given they lock the rates at the time you specify.

Last but not least, I created a spreadsheet with all of my previous purchases. I’ve always paid the least to ARCI. For comparison, eBay is the most costly location to purchase, therefore avoid doing so at all costs.

As I mentioned earlier, I’m available to answer any queries. Although anyone can sign up for free, I prefer to think of ARCI as the exclusive club equivalent of bullion dealers. Go to a pawn store if you’re looking for one.

review 4 of Austin Rare Coins

#4. Fantastic company! I RARE rare coins and am always at the forefront of new trends. began working for ARCI in the early 2000s. Excellent selection, fair pricing, and excellent service. The quality and standing of ARCI in the rare coin and bullion market are due to Ryan Denby.

review 3 of Austin Rare Coins

Why aren’t There Many Austin Rare Coins Complaints?

Austin Rare Coins and Bullion resolves customer complaints through a structured process aimed at ensuring customer satisfaction. The company focuses on addressing grievances swiftly and effectively, maintaining a good standing with organizations like the Better Business Bureau (BBB), where it holds an A+ rating. This rating reflects their commitment to resolving issues in a manner that upholds their reputation for quality service.

The process typically begins with the prompt acknowledgment of the complaint, ensuring that customers feel heard and valued right from the start. Austin Rare Coins and Bullion then investigates the issue thoroughly, gathering all necessary information to understand the context and specifics of the complaint. This attention to detail helps them to address the root cause of the issue rather than just the symptoms.

Once the investigation is complete, the company proposes a resolution. This resolution is designed to be fair and satisfactory, often involving refunds, replacements, or other compensatory measures depending on the nature of the issue. Throughout this process, Austin Rare Coins and Bullion maintains open lines of communication, keeping the customer informed about the status of their complaint and the steps being taken to resolve it.

Finally, after implementing the resolution, the company follows up with the customer to ensure that the solution has met their expectations and that they are satisfied with the outcome. This follow-up is crucial as it helps to rebuild trust and confirm that the issue has been resolved to the customer’s satisfaction.

Through this meticulous and customer-focused approach, Austin Rare Coins and Bullion demonstrates its dedication to providing excellent service and ensuring that all clients have a positive experience, even in challenging situations. This process not only helps to maintain its positive reputation but also fosters long-term customer loyalty.

Are There Any Austin Rare Coins Lawsuits?

As of the latest information available, there are no widely reported lawsuits involving Austin Rare Coins and Bullion that suggest any significant legal issues or disputes. This absence of legal turmoil is noteworthy for a company in the precious metals industry, which often deals with high-value transactions and investments.

Austin Rare Coins and Bullion has maintained a good reputation within the industry, partly due to its commitment to customer service and its adherence to ethical business practices. The company’s strong standing is also reflected in its A+ rating with the Better Business Bureau, an indicator that it handles any customer complaints or disputes effectively before they escalate to the level of formal legal challenges.

The lack of litigation could be seen as a positive indicator of Austin Rare Coins and Bullion’s operational integrity and compliance with industry standards. Companies that successfully avoid legal disputes often have robust internal policies for resolving issues and a transparent approach to business dealings, which help prevent misunderstandings and conflicts with clients.

However, while the current absence of lawsuits provides some reassurance of stability and reliability, potential customers and investors should continue to perform due diligence. Keeping informed about any future developments or changes in the company’s legal standing is crucial for making informed decisions when dealing with high-value investments in precious metals.

Overall, the lack of significant legal challenges faced by Austin Rare Coins and Bullion should be viewed as a positive aspect of their business, but continuous vigilance and research are advisable when engaging with any investment firm.

Can You Trust Austin Rare Coins? Is Austin Rare Coins Legit?

Yes, 

They are reputable gold dealers with vast experience.

Before working with a precious metals company, do your research.

Here are some tips to ensure a gold IRA company’s legality:

Tip #1: Check Their Regulatory Compliance and Accreditation

Check for proper licensing and registration with relevant financial regulatory bodies such as the Securities and Exchange Commission (SEC) or Financial Industry Regulatory Authority (FINRA).

Verify the company’s accreditation with industry organizations like the Professional Coin Grading Service (PCGS) or the Numismatic Guaranty Corporation (NGC).

It will help you check how credible they are.

Tip #2: Look into The Company’s Background

  1. Research the company’s history, including years in business and any name changes.
  2. Examine the Better Business Bureau (BBB) rating and accreditation status.
  3. Review customer feedback on reputable third-party review sites like Trustpilot or Consumer Affairs.

Tip #3: Does the Company Offer Good Resources?

  1. Assess the clarity of information provided about fees, storage options, and buyback policies.
  2. Evaluate the quality and depth of educational resources offered to investors.
  3. Verify that the company provides clear information about IRS regulations regarding precious metals IRAs.

Tip #4: What are Their Product Offerings and Pricing?

  1. Ensure the company offers IRS-approved precious metals for IRA investments.
  2. Compare pricing with other reputable dealers to ensure competitiveness.
  3. Be wary of companies pushing numismatic or collectible coins over bullion for IRA investments.

Tip #5: Confirm the Storage and Custodian Partnerships

Verify that the company works with IRS-approved custodians and secure storage facilities. According to IRS’ regulations, you cannot store your gold IRA’s precious metals at your home.

You’ll need a certified third-party storage provider.

Check the company’s storage and custodian partner to ensure you’re working with a reliable firm. Moreover, ensure they offer segregated storage options for your precious metals.

Segregated storage means your owned precious metals products will be stored separately from other investors’ possessions. Similarly, non-segregated storage means your products will be stored along with others.

Keep in mind that storage providers charge extra for segregated storage.

Some popular custodians include Equity Trust and Goldstar Trust.

Red Flags to Watch For in Gold IRA Companies

  1. Promises of guaranteed returns or claims of “secret” investment strategies.
  2. Pressure to act immediately or make large investments without proper consideration.
  3. Lack of physical address or unclear company ownership structure.
  4. Unwillingness to provide detailed information about fees or policies in writing.

By thoroughly evaluating these aspects, investors can make an informed decision about the legitimacy and reliability of a gold IRA company. It’s crucial to conduct due diligence and, if necessary, consult with a financial advisor before making any investment decisions.

Austin Rare Coins Review Summary:

Austin Rare Coins and Bullion, established in 1989 in Austin, Texas, has made significant strides in the precious metals market, catering to both collectors and investors with a wide range of gold, silver, platinum, and palladium products. This company distinguishes itself with its extensive selection of rare and vintage coins, alongside modern bullion.

Despite its deep roots in the traditional trade of precious metals, Austin Rare Coins also modernizes its offerings by facilitating investments in precious metals IRAs, enabling clients to diversify their retirement portfolios. They partner with reputable IRA custodians like New Direction IRA to provide seamless services, ensuring compliance and the security of the investments.

A notable aspect of Austin Rare Coins is their emphasis on privacy and data security, which extends to a lack of public information about their leadership team. This approach, while uncommon, highlights their commitment to client confidentiality and builds a unique trust framework with their clientele.

Moreover, the company is committed to educating its customers, offering numerous resources and guides that help both novices and seasoned investors understand the intricacies of precious metals investing. This educational approach not only empowers clients but also enhances the buying experience by ensuring informed decision-making.

In summary, Austin Rare Coins and Bullion remains a strong player in the precious metals industry by combining comprehensive product offerings with robust customer education and IRA services. Their commitment to privacy and customer satisfaction continues to uphold their reputation as a trusted dealer in the competitive market of precious metals.

Austin Rare Coins Review: Fees, Complaints, Products, and More
Austin Rare Coins Review: Fees, Complaints, Products, and More

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